REPOSE STUDIO - TERMS
AND CONDITIONS
1. Definitions and
Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the
following expressions have the following meanings:
“Studio” means REPOSE Studio’s and reference to the Studio shall include
reference to any and all facilities and services provided thereby and all staff
thereof;
“Customer” means a customer of the Studio;
“Members” means members of the Studio or persons who have bought a Course of
Classes;
“Membership” means a membership of the Studio;
“Membership Fees” means the fee(s) due for Membership; and
“Membership Plan” means a grade of Membership as determined by the Studio.
1.2 Unless the context otherwise requires, each reference in these Terms and
Conditions to:
1.2.1 “these Terms and Conditions” is a reference to these Terms and Conditions
and each of the Schedules as amended or supplemented at the relevant time;
1.2.2 a Clause or sub-Clause is a reference to a Clause of these Terms and
Conditions; and
1.3 The headings used in these Terms and Conditions are for convenience only
and shall have no effect upon the interpretation of these Terms and Conditions.
1.4 Words imparting the singular shall include the plural and vice versa.
1.5 References to any gender shall include the other gender.
2. Membership
2.1 Membership shall be in accordance with a Membership Plan. A Member’s use of
the Studio must always be in accordance with their Membership Plan
2.2 Studio membership provides class sessions as stated in the individual price
plans.
2.3 The first payment of any membership plan must be paid in person and the
subsequent payments to be taken monthly by direct debit set up in the Clubright
booking system.
2.4 Monthly payments must reach Repose Studio
by the 5th of every month otherwise a full fee will be payable for all previous
sessions.
2.5 Additional sessions can be purchased if required.
2.6 Failure to make timely payment of Membership Fees may result in a late
payment charge of £25.
2.7 Members may be denied access to the Studio whilst any Membership Fees or
other sums due remain outstanding.
2.8 In the event that Membership Fees remain unpaid the Studio may refer the
matter to a third party debt collection company
2.9 Un-used sessions cannot be carried over to the next month.
2.10 If you fail to arrive to a booked class it will be deducted from your
allocation for that month.
2.11 Sessions cannot be shared or allocated to anyone else.
2.12 Membership cannot be run in conjunction with any other offer.
2.13 Your membership card needs to be paid prior to your booked class.
2.14 Membership may be suspended in the event of long-term illness, injury or
pregnancy. Members wishing to suspend their Membership should inform the Studio
of the same no later than two weeks prior to start of the month in which they
wish the suspension to take effect (for the purposes of this sub-Clause 2.14,
“month” refers to a membership billing period and not necessarily a calendar
month).
2.15 The Studio may require a medical certificate, doctor’s note or similar
proof of illness or other incapacity for suspension under sub-Clause 2.14.
2.16 Membership may be suspended for reasons not covered by sub-Clause 2.14 at
the discretion of the management. A fee may apply for such suspension of
membership.
3. Cancellation and Refund Policy
3.1
We require at least 3 hours’ notice for all cancellations and reschedules. Late
notice will result in a full single session fee payable or one course session
will automatically be deducted from our pre-booked course or membership.
3.2 Cancellation of any
class should be made through the Clubright booking system.
3.3 All sessions are valid for 12 months from sale and are non-refundable and
non-transferable.
3.4 Specific tailored courses require you to pre-book and complete the course
within the scheduled time.
3.5 Our refund policy is to make the relevant
refunds within 3 working days. The
refund will be made in the same method payment was received.
3.6 Members who do not
adhere to our cancellation policy will no longer be permitted to pre booking
facilities.
4. Studio Rules
4.1 Customers using the facilities of REPOSE Studio shall abide by the Studio
Rules at all times when using the Studio. Failure to do so may result in the
suspension or termination of Membership or cancellation without refund of any
Course.
4.2 Information provided by The Studio in literature or on our website does not
constitute medical advice and all customers using the Studio are responsible for
their own state of health, physical condition and well being at all times.
Before commencing any exercise regime you should consult your doctor.
4.3 Before any Customers first exercise programme or session they will be
required to complete a customer questionnaire and consent form, it is essential
that you supply us with the correct information about yourself and that you
inform The Studio of any medical condition accordingly. We do not accept
liability for any incorrect or misleading supplied by you.
4.4 If you have any medical condition or are taking any medication which may
affect your ability to exercise or use any equipment or facilities provided by
the Studio in any way, you must inform the Studio of the same and act in
accordance with any instructions provided as a result.
4.5 Customers may only use the equipment and facilities provided by the Studio
in the correct manner and must not use the same in any manner which constitutes
a health and safety risk either to themselves or to others.
4.6 Customers should not attempt to use any equipment or facilities until they
have been instructed in the correct use of the same by a suitably qualified
instructor.
4.7 Use of any facility in The Studio when under the influence of alcohol or
illegal drugs is strictly prohibited.
4.8 It is not advised to use the facilities of The Studio following a heavy
meal.
4.9 No animals are allowed in the Studio with the exception of guide dogs. If a
Customer requires the use of a guide dog, the Customer should inform the Studio
of the same when applying for Membership or before booking and paying for any
Courses.
4.10 No smoking is permitted inside the Studio, or anywhere else on the
Studio’s property (including outside areas).
5. Equipment and Facilities
5.1 All equipment is inspected and tested on a regular basis and maintenance is
carried out on a regular basis or as required.
5.2 If you become aware of any damaged or defective equipment you should
immediately cease using such equipment and inform a member of staff.
5.3 Equipment may be withdrawn at any time and for any reason including, but
not limited to, maintenance, repair and alteration.
6. Classes
6.1 All classes, workshops and similar events provided by the Studio must be
booked in advance. No priority is given and places are allocated on a
first-come-first-served basis.
6.2 All class bookings requires payment in advance, we cannot accept any
booking without payment.
6.3 If a class requires specific clothing, footwear, or other items which
Customers must provide, details of the class will specify such requirements.
Customers who fail to comply with such requirements may not be permitted to
participate in the class.
6.4 Customers attending a class must arrive at least 5 minutes before the
scheduled time of the class. Customers arriving later than this time risk
losing their place in the class.
7. First Timer Session
7.1 The First Timer class is intended for NEW customers only. The booking is
subject to availability and the consent form. The class is strictly one per
person and not to be used in conjunction with any other offer or promotion.
8. Off – Peak
Membership, Classes and Sessions
8.1 Off Peak times are to be advised by management.
8.2 Off Peak courses cannot be used in conjunction with any other offer or
promotion.
8.3 Off Peak Membership, Courses and Sessions must be paid for in advance.
8.4 Off Peak times are subject to change.
9. Lost Property
9.1 REPOSE Studio accepts no responsibility for any property left or lost on
the premises.
9.2 Lost property will be kept for one month after which time it will be
disposed of.
10. Limitation of Liability
To the fullest extent permissible by law, the Studio’s liability for any loss
or damage suffered by Members or Customer using the Studio shall be limited to
that which arises out of the negligence of the Studio’s employees,
sub-contractors or agents.
11. General
11.1 Your rights as a consumer under consumer protection legislation from time
to time in force shall not be affected by these Terms and Conditions.
11.2 The Studio may, from time to time, change these Terms and Conditions
without notice, however it will use its reasonable endeavours to inform Members
and Customers as soon as is reasonably possible of any such changes.
12. Data Protection
The Studio will not share Customers’ personal data with any third parties for
any reasons without the prior consent of the Customer concerned. Such data will
only be collected, processed and held in accordance with the Studio’s rights
and obligations arising under the provisions and principles of the Data
Protection Act 1998.
13. No Waiver
No failure by the Studio to enforce any provision in these Terms and Conditions
shall constitute a waiver of the right to subsequently enforce that provision
or any other provision of these Terms and Conditions. Such failure shall not be
deemed to be a waiver of any preceding or subsequent breach and shall not
constitute a continuing waiver.
14. Severance
If any provision of these Terms and Conditions is held by any competent
authority to be invalid or unenforceable in whole or in part the validity of
the other provisions of these Terms and Conditions and the remainder of the
provision in question shall not be affected.
15.
Law and Jurisdiction
15.1 These Terms and Conditions (including any non-contractual matters and
obligations arising therefrom or associated therewith) shall be governed by,
and construed in accordance with, the laws of England and Wales.
15.2 Any dispute, controversy, proceedings or claim between the Parties
relating to these Terms and Conditions (including any non-contractual matters
and obligations arising therefrom or associated therewith) shall fall within
the jurisdiction of the courts of England and Wales.